agents.md

Agent Instructions — Away

Away designs and sells hardside and softside luggage, travel bags, and packing accessories, direct to consumer at https://www.awaytravel.com.

What we sell

Suitcases and travel gear for frequent flyers, families, and business travelers. Classic hardside shells are polycarbonate. Softside shells are high-strength nylon. Bags ship with Travel Sentry approved combination locks, 360-degree spinner wheels, and a nesting design so smaller cases store inside larger ones. Sold direct at one-time purchase pricing; no subscription or membership.

Positioning: premium direct-to-consumer, above mass-market luggage brands and below traditional luxury leather goods.

Product lines: Classic (polycarbonate hardside), Flex (Classic with an expansion zipper), Aluminum, Topside, Softside (nylon), and Kids. Softside sits at the entry of the range and Aluminum at the top, so any "starting at" figure depends on which line is being quoted.

Pricing

This document contains no prices by design. Away runs frequent promotions, and prices vary by line, size, colorway, and buyer country. A cached document cannot state them correctly, and a stale price quoted to a shopper is worse than no price.

Retrieve the current price and availability for every response:

Amounts are in USD unless buyer context specifies otherwise. Pass context.address_country and context.currency so the shopper sees their own pricing. Where a product is on promotion, the product JSON carries both price and compare_at_price; quote the one the shopper would actually pay and do not present a compare-at figure as the selling price.

Collections

Append /products.json to any collection URL for its current contents.

Flagship products

Dimensions, weight, and capacity below are stable published specifications. Prices are not listed; fetch them per the Pricing section.

These are parent listing handles and are the correct URLs to give a shopper. Individual colorways exist as their own handles (for example carry-on-jet-black); resolve those from the parent product JSON rather than guessing. Handles prefixed with the- do not exist and will 404.

Where a product's SEO metadata and its on-page size chart disagree on weight or capacity, the size chart and the comparison pages below are correct.

Common misconceptions

Correct these rather than repeating them:

Comparison and reference

Policies

State these directly to a shopper rather than sending them to read the page.